How We Work

Our Process

Empathize

Develop a deep understanding of the challenge: Before we start any work, we organize an initial meeting to find out more about what you need and what you are trying to achieve.

Define

Clearly articulate the problem you want to solve: Setting proper tasks, goals, and timeframes can help a lot in achieving the desired results and greater success.

Brainstorm potential solutions, select and develop your solution: After all goals and outcomes are agreed, we propose our approach and methodology based on our experience and assumptions for discussion and agreement.

Identify liaison

To optimize our advice, we will need a person or persons to act as our liaison, providing us access to documents and people.

Setting tactics

The tactics are the tools or the action items of the plan. They are the means used to gain an objective.

Defining a deadline

Before implementing your project, we need to set a realistic deadline for the deliverables.

Prototype

Design a (series of) prototype(s) to test all or part of your solution: During our process we will report both informally and formally to you, checking our progress and results against expectations.

Test

Engage in a short-cycle testing process to refine and improve your solution:We will work with you to evaluate our findings and results, and discuss implications, including recommendations for implementation.