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The newly established Communications and Regulatory Commission of Mongolia sought establishment advice on its vision, strategy and implementation processes to focus on the long-term, sustainable benefits to the end users of ICT services. In particular, how it should measure its effectiveness as a regulator, when it should intervene, and when it should stand back and allow competition to regulate the market.


Our regulatory expert, a former NZ government telco and ICT regulator, undertook a review of the structural and organizational design of the regulator, including the regulators’ internal operational procedures, the functional aspects of regulation, the institutional design to regulate effectively, its regulatory authorities granted by law, and its competency to exercise regulatory functions. A series of workshops on utilizing a cost-benefit analysis approach to regulatory oversight was conducted emphasizing the need for procedures that are transparent, open to public participation, and that ensure accountability. The purpose was to cover the elements that would encourage public confidence in the regulator, compliance with regulatory decisions, laws, and regulations, and create an enabling environment conducive to growth and development in the sector.


The Regulatory Commission positioned its role as allowing competition to be the regulator and where the market failed to intervene following a cost-benefit analysis of doing so. Its revised aim was to achieve the lowest cost, highest quality ICT services for Mongolian consumers- on a long-term sustainable basis for end users.

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